AI Chatbots
Intelligent chatbots that help your customers 24/7. Trained on your business data for relevant, human-like conversations.
What are AI chatbots?
AI chatbots are intelligent conversational agents that can help your customers 24/7 - on your website, via WhatsApp or on social media. Unlike traditional chatbots that work with fixed flowcharts, AI chatbots understand the context and intent of a question and generate relevant answers based on your business information.
We build chatbots trained on your specific data: product information, FAQs, manuals, price lists and internal knowledge bases. The chatbot knows what your company does, understands your products and can help customers accurately and consistently. Questions the bot cannot answer are seamlessly transferred to a human agent.
Every chatbot comes with an analytics dashboard that shows exactly which questions are being asked, how satisfied customers are and where the bot can be improved. Based on this data, we continuously optimize the chatbot.
What we do
- Custom chatbot development
- Training on your business data and knowledge base
- Integration with website, WhatsApp and socials
- Multilingual support
- Analytics and continuous optimization
Why Bezza Media for AI chatbots?
We build chatbots that actually work - not the frustrating bots that push customers into an endless loop of menu choices. Our chatbots understand natural language, give relevant answers and know when to bring in a human.
Our strength is integration. A chatbot on its own is not enough - it needs to work seamlessly with your CRM, helpdesk, product system and website. We take care of those connections so the chatbot always has current information and conversations are recorded where they belong.
We build with privacy and security as the starting point. Your business data stays protected, customer conversations are processed securely and the chatbot only provides information you have authorized. GDPR compliance is built in as standard.
Related Services
Discover more services that can help you grow.
AI Development
Development of custom AI solutions: models, tools and applications that add direct value.
AI Integration
Implementation of AI in existing systems, workflows and business processes. Seamless integration for maximum impact.
AI Consultancy & Strategy
Strategic advice on where and how AI adds value to your organization. From exploration to implementation plan.
Ready to grow?
Get in touch today for a free consultation about the possibilities for your business.
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